Refund policy

If any order is cancelled, the payment for that order will usually be refunded within15 working days, but the refund process may take more time, depending on the terms of the payment service gateway provider.The refund will be initiated within the same payment channel. For example, if the customer pays through paypal, the customer will refund through paypal, and the customer cannot refund through any other payment channels.However, Happy Squirrels Shop reserves the right to consider/reconsider refunds through other flexible channels to make the refund system faster or more convenient for customers.

The time for the refund will depend on the payment method.

-PayPal refunds can take up to 48 hours to be processed and displayed in your account.

-Credit card refunds will take 7-14 working days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.